Prozessoptimierung für 3.500 Händler weltweit

More productive and efficient processes and the introduction of new services among retailers via BizTalk Server



In the scope of the rollout of a new hardware and application infrastructure named the Integrated Service Infrastructure Server (ISIS) for its over 3,500 service companies worldwide, the BMW Group relies on the Microsoft server platform. The platform is to serve as a basis for offering internationally uniform premium after-sales services. 


The use of BizTalk Server represents a significant step towards a uniform, modular front-end, including the optimisation of processes and the integration of different back-ends. This guarantees a high degree of standardisation, minimum operational costs and adequate system security. 

Advantages for BMW

The customers and employees of retailers profit from

  • optimised consulting processes
  • lower waiting times
  • increased consulting quality
  • customised offers


  • Microsoft BizTalk Server
  • Microsoft SQL Server
  • Windows Server
  • Virtual Server


Bayerische Motoren Werke AG (BMW) is a manufacturer of cars, motorcycles and engines from Germany. Its headquarters are located in Munich.

BMW is the only manufacturer of cars and motorcycles in the world with an exclusive concentration on premium products among all three of its brands – BMW, Rolls-Royce and MINI – and across all segments.

This uncompromising orientation towards its premium standard remains evident from development to production to marketing. Thanks to this, the BMW Group achieves a turnover of over €53 billion and sells a total of over 1.4 million vehicles.

Ihr Ansprechpartner

Dr. Felix Weil

Heßbrühlstr. 11
70565 Stuttgart
Tel. 0711 - 99765 - 100

Email: felix.weil(at)

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