For Kabel BW, agile logistics is a must when it comes to optimal customer service. The company was dissatisfied with the SAP PI process integration solution employed for this purpose. It was too confusing and too expensive.
SAP PI was replaced by Microsoft BizTalk Server 2010. Processes mapped with SAP PI were migrated and can now be efficiently monitored and measured using business activity monitoring.
The new integration platform could be put into operation after a project duration of only five months. The new, highly available platform can now be easily and efficiently expanded.
By switching from SAP PI to Microsoft BizTalk Server, Kabel BW was able to regain agility, simplify administration and cut down on costs. New systems can now be integrated faster and more efficiently. Thanks to the cluster technique used, the platform also boasts a fail-safe structure.
Kabel BW is Baden-Württemberg's fast-growing, innovative provider of fast Internet, telephone and TV (triple play) services and a subsidiary of Liberty Global Inc. With 2.4 million customers, Kabel BW is currently one of the largest cable operators in Europe and is represented in every second household in Baden-Württemberg. Kabel BW has over 800 permanent employees.